Working with you

High quality service

Why send your patients anywhere else?
Choose Spire Healthcare

At Spire Healthcare, we have built our reputation on our ability to provide you with the service you  want for your patients, and by delivering on our promise of excellent medical treatment  and personal care and attention.

We make every effort to respond to your patients’ needs from the moment they arrive at one of our hospitals. We promise to explain medical matters in straightforward language without using technical terms or jargon. And, in conjunction with their chosen consultant, we’ll provide the information and advice needed to help prepare for their visit.

We’ll make sure you have everything your patients require and be ready to discuss any decisions affecting their treatment. There will always be friendly faces on hand to answer questions and make sure your patients are at ease with what’s happening.

First class care

During every visit to a Spire Healthcare hospital, we will endeavour to ensure that your patients will:

  • have access to an up-to-date register of consultants with practising privileges at the hospital with details of their specialties
  • receive information about the hospital’s services in a language  that is easy to understand
  • be cared for in a safe and comfortable environment, with appropriate clinical standards
  • be given a clear explanation about their condition by their consultant and any treatment, investigation or procedure proposed, including any risks and alternatives, before agreeing on the course of action to be taken
  • be able to seek a second opinion if your patient so wishes
  • have reasonable access to their medical records
  • expect all hospital staff to treat any information about your patients in confidence

Throughout your patients’ stay there will be a full medical team available 24 hours a day, trained and equipped to deal with medical emergencies, and dedicated to restoring your patients to full health as fast as possible.

So when you choose to send your patients for treatment, why send them anywhere else?

Choose Spire Healthcare

© Spire Healthcare Group plc (2016)