Patient Feedback

Read what our patients say about Spire Yale Hospital

"Just cannot thank you all enough for all the great support and care I had on the day of my operation".

"Everybody goes that extra mile".

"Do give my thanks to everybody for the great care I received".

"I found the standard and all the staff to be of the highest quality, they are all professional and courteous".

"Very friendly and helpful at all times".

"Excellent throughout stay".

"Your service is excellent at all levels and I congratulate your staff on their superb care and attention".

"I was really nervous about coming into hospital but all the staff were lovely and made it a much better experience for me. I have already recommended this hospital to a few people".

"From the consultant to his back up team in theatre and all the staff who made this procedure a success, I thank you all from the bottom of my heart. The nursing staff, night and day were brilliant. The physio’s and reception staff, catering and cleaning are an absolute credit to Spire".

"I found all the staff to be pleasant and courteous and a credit to the hospital. Too many names to remember, but well done!".

"Pleased with all aspects of my care at Yale".

"First class experience – all staff were excellent".

"Everybody – nurses, cleaners, caterers, physios, were all so friendly and made me feel at home even though I was only there for two days after having my shoulder repaired".

"Everyone has been kind and made me feel comfortable and secure throughout the procedure. Also the fact that my daughter was allowed to stay really helped me feel safe".

"I can honestly say that there was not one single thing that you could improve about the day. The staff were lovely and I felt like I was being spoiled on holiday! Working in the customer care industry it is rare for me to be able to say this and I genuinely mean it. Thank you so much to everyone for going the extra mile".

"Please convey my heartfelt thanks to the wonderful Mr Arvind Arya who gave me my life back. Also to his lovely assistant who sat with me when i got a wee bit upset. Money well spent. I love you all".

Patient Story

Attitude is Altitude

If you want sound analysis then, the Spire Yale Hospital in Wrexham is my no.1 choice. For many years I had real discomfort with all my toes, which are sitting on top of each other and very painful. It was during a visit to Spire Yale that a friendly member of staff told me of a consultant called Mr Patrick Laing who might be able to help. Mr Laing told me the only way forward was to reposition the toes, which I am planning to have done later this year by him.

Fifteen years ago it was necessary via my GP, to find a Urologist and I was referred to
Mr Pallavoor Sudarsanam Anandaram. From day one he has provided real quality care, leaves nothing to chance and takes an ongoing interest in your progress. 

When my PSA levels shot up recently Mr Anandaram wasted no time and initiated a biopsy, which fortunately showed that there was nothing serious to worry about. It’s wonderful to know such a brilliant Consultant is at the Yale. 

Via Mr Anandaram I have also come in to contact with another Urologist, Mr Christian Seipp. Together they are a “fantastic duo” and I would not hesitate to recommend them to anyone with “men’s problems”. In my opinion you do not need to look any further! 

Trusting the Consultant and not being exploited

One hour from my Culcheth home to Spire Yale Hospital in Wrexham and this hospital is my friend, so are the wonderful staff. It is also where I met Mr Tony Smith, knee joint expert. Mr Smith’s patients come from far and wide, and I am not surprised as he is “tip top” and gives you the truth.  His honest advice comes across with real clarity.

My confusion following some contradictory advice from other health expert elsewhere, Mr Smith gave me a clear diagnosis and explanation of what was the problem with my knee. After comprehensive x-ray’s and examination by Mr Smith he assured me that no knee joints had to be replaced. I trust Mr Tony Smith and he is the only route I would take for first class knee care.

Long may he flourish!

Mr A Bull

Patient Story

I am writing to you to thank you and your staff once again for the successful vasectomy reversal operation, which I had on 1st September 2011. As a result, I am very pleased to announce that my partner Paulina has conceived and we are expecting our first child on 19th November 2012.

With much appreciation for the expert skills and care, which I received from you and your staff.

Many thanks again.

Roy and Paulina Mangan

Consultant: Mr Christian Seipp

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We understand that getting better involves more than medical treatment. That's why we ensure there is always someone on hand to answer your questions here at Spire Yale Hospital.
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Sports Injury Service here at Spire Yale Hospital

Sports Injury Treatment - Wales

Sports injuries can be debilitating and recovery times can be lengthy and frustrating, which is why we offer a range of services to help you.

Click here to find out more about our sports injury service in Wales.

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