Spire Roding Hospital in Redbridge, Essex, has recently gained the Macmillan Quality Environment Mark (MQEM) for its oncology services.
The hospital has offered cancer services to the local community for a number of years and were honoured to receive the award from the charity, Macmillan Cancer Support.
The MQEM aims to set the highest possible standards for cancer care environments, driving forward the design and use of facilities, based on a robust understanding of the needs of people affected by cancer. The hospital was marked against criteria which included five core principles of quality in cancer care including accessibility, privacy and dignity, comfort and well-being, choice and control and support for patients and relatives.
During the MQEM assessment, the whole oncology service was observed, from public areas such as the main reception, outpatients, imaging and physiotherapy departments, as well as private areas such as patient bedrooms, the oncology treatment suite and the changing rooms.
Jan Rice, Matron at Spire Roding, says "Gaining Macmillan accreditation is great news for our hospital. When someone is diagnosed with cancer, one of the first places they turn to for vital information and support is Macmillan. So to know that they are being cared for by professionals who have been recognised by Macmillan would be reassuring at a critical time in their lives."
Val Andrews from Macmillan says. ““This award is not given lightly, as it is dependent upon meeting standards pertaining to excellence in the physical environment in cancer care. These standards were developed by Macmillan Cancer Support after extensive consultation with people affected by cancer. The formal assessment is a rigorous process undertaken by a third party organisation of professional assessors with broad experience in healthcare.”