Information for GPs and practice staff

 
The NHS now enables your patients to consider treatment at an independent hospital, delivered on behalf of the NHS.
 
In partnership with the NHS, Spire Healthcare has established a range of elective care services to treat your patients. Spire Healthcare will work closely with local health organisations to cut waiting times and increase the healthcare choices available to your patients.
 
 

Easy referral


Our aim at Spire Healthcare is to make the referral process as easy and as quick as possible. You can use the NHS Choose and Book system, or we can provide you with an easy-to-use referral form which is available in electronic or hard copy formats. Alternatively, you may prefer using letter, fax or email.
 
Whichever method is used, please ensure you include the patients NHS number on the referral form.
 

Clinics on offer


Various specialties and clinics are on offer for NHS patients. To find out details of which clinics are available at which Spire Healthcare hospitals please go to the directory of services on your Choose and Book system. Or contact us for more information.
 

Timely treatment


We're dedicated to seeing and treating your patients as quickly as possible, from the moment they are referred to the conclusion of any post-operative care.
 

Managing your patients' expectations


A clinical member of staff will be on hand at all times to answer any questions your patients may have and they will be taken through the treatment process in detail, with full information about expected outcomes, follow-up and aftercare.
 

Our consultants


NHS patients will be treated by one of a panel of consultants working at Spire Healthcare.
 
All consultants working on the Spire Healthcare panel are highly experienced, are on the specialist register of the General Medical Council and comply with our exacting 'practising privileges' criteria. The majority also work at a local NHS Trust and are based locally to the hospital.
 

Our performance


Spire Healthcare want to help GPs and their patients make informed healthcare choices by demonstrating the quality of care each hospital provides.
 
We publish performance information for each hospital as part of our programme to improve our already high standards of clinical quality and safety. For more information on our individual hospital performance please go to hospital performance information.
 

Excellent aftercare


We understand that it is vital to keep you informed of your patients' progress - including post-operative management. We will send you a detailed discharge letter on the day of discharge, a copy of which is given to the patient to present if attending your practice immediately after discharge. They will also have a comprehensive plan for their recovery, follow-up and aftercare.
 
Your patients are welcome to phone the hospital at any time if they have concerns after they have returned home.
 
In the unlikely event a patient experiences complications after their operation, you can refer back to the consultant at the hospital for review and further management if required.
 

Exclusions


Spire Healthcare has extensive experience of NHS patient assessment for elective surgery and all patients will have an individual risk assessment, taking into account clinical and social factors, such as support at home, to determine their suitability for treatment at one of our facilities.
 
Patients will only be excluded if the procedure required is outside the scope of the facility or if the patient's condition or co-morbidities are considered to pose too high a risk. The full list of exclusions is reflected under the directory of services in the Choose and Book system.
 
 
Contact us
To make a referral or for more information on NHS services at Spire Healthcare, please contact us:
 
 
Contact details
To make a referral or for more information on NHS services at Spire Healthcare, please contact us:

Spire Healthcare Customer Contact Centre
Post PO Box 454
Salford DO
M5 3XE
Tel 0845 600 1654
Fax 0161 254 3684
Email email us
Opening hours  
Monday to Friday 8am - 8pm
Saturday 8am - 2pm

 

 

  

 

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