Frequently Asked Questions about fertility counselling
How do I make an appointment to see a counsellor?
You may book an appointment by contacting us 0207 224 0707 or speak directly to the centre’s reception or a member of staff.
Who will I see at the LFC?
Gosia Heeley is the fertility counsellor at LFC. She qualified as a psychodynamic counsellor in 2001 and joined LFC in 2002. She is an accredited member of BACP (British Association of Counselling and Psychotherapy) and an accredited member of BICA (British Infertility Counselling Association). Gosia also works as a volunteer for the RASASC (Rape and Sexual Abuse Support Centre).
How often can I see a counsellor?
Patients can see the counsellor at any stage of treatment, as often as they feel it is beneficial. Patients are entitled to two free counselling sessions per treatment session and will be responsible for the cost of undertaking any additional external private counselling.
What kind of problems can counselling help with?
We encourage our patients to discuss anything that is troubling them, whether they are planning, undergoing, or have received fertility treatment at LFC. Problems with relationships, fear of treatment outcome and pain of loss are among the many issues people seek support for. Often it is simply helpful to talk through the implications of treatment and consider future options within a supportive and understanding environment.
Is the service confidential?
While supportive and therapeutic counselling sessions are confidential, your counsellor has a responsibility to note in your records that you have undertaken those sessions. If your counsellor considers it important to pass on any other details, this will be discussed with you prior to writing the report. All communication between the counsellor and your fertility specialist will be filed in your records and kept confidentially within London Fertility Centre.
What about written records?
A short report is written following all implications counselling sessions to list the issues explored. A detailed report is written after assessment counselling sessions. These files are kept confidentially within LFC.
Should I attend the appointment on my own or with my partner?
All implications counselling sessions need to be attended along with your partner, as applicable. If you need support counselling and you are trying to reach a decision, or are concerned about how treatment might affect your relationship, it can be useful to attend sessions with your partner. If you are struggling with your own feelings, however, you may prefer to attend support counselling on your own. The counselling service is provided for your support and the counsellor will be happy to work with you in whatever way best meets your individual needs.
What if I can’t attend an appointment?
We require 48 hours notice in advance of any appointment being cancelled. You can cancel appointments by telephoning LFC on 0207 224 0707. Please be aware that we will ask for your credit card details when making an appointment. If 48 hours notice is not given, we reserve the right to charge you for the appointment.
If I decide to have treatment at another centre, can I continue to see a counsellor from LFC?
Our counselling service is only available for patients having treatment at or in conjunction with LFC. Should you choose to attend another fertility centre, either in the United Kingdom or abroad, you will have to seek counselling support elsewhere.
If I already have a child can I bring them to my counselling appointment?
To get the best from any counselling session, we recommend that you do not bring children with you as this can be a distraction for you and may affect how fully you participate in discussing your concerns. If you do bring your child with you, the counsellor may agree to see you for a short session, but will ask you to return on another day without your child.