Our Patient Testimonials and Stories

Many of our patients tell us they have had a very positive experience at Spire Leicester Hospital.

"I could not have been treated better anywhere. Respect, help, service and encouragement were world class"
Mr E Coles

We believe that it's our people that really set us apart - from the very best medical professionals, to our attentive and highly experienced support staff.

On this page we share some of our patients’ comments and stories about the treatment and care they received whilst a patient with us.

Patient stories and testimonials

  • Rhinoplasty patient story

“When the splint came off and the stitches were out I couldn’t believe it was my nose. It is absolutely how I want it to be".
Claire had  rhinoplasty  surgery performed by Mr Anil Banerjee, Consultant ENT and cosmetic surgeon. Read her story here.

  • Septoplasty and Rhinoplasty patient story

"I have seen an improvement in my quality of life straight away".

Consultant ENT surgeon  Mr Anil Banerjee operated to tackle Alpesh’s chronic and recurring sinusitis. Read more about Alpesh's experience.

  • Orthopaedic patient testimonials

"All exceeded my expectations at every stage".
Mr G T - Leicester  13.04.15

"All staff were fantastic, put me at ease through every step - never made me feel like I was a bother".
Ms U P - Leicester  09.04.15

“All the staff made me feel at ease and were helpful in all aspects”.
Mrs P S - Leicester  23.02.15

“All the staff that looked after me were very friendly and chatty, and always asked if I needed anything".
Mrs E P - Leicester   31.01.15

“Everything was done to a very high standard and I was made to feel very welcome and secure.The team that were allocated to me were absolutely lovely, friendly and couldn't be more helpful".
Mrs J K - 28.01. 15  Sutton Bonnington, Leicester

“All staff exceeded my expectations and I felt they couldn't do enough to help. Very pleased”.
Mr P H - 28.01.15  Leicester

“I was very satisfied with the whole team in general”.
Mrs G M - Cosby, Leicester  18.01.15

"All staff were excellent - could not do enough for me.Top marks".
Mr I L - Leicester   17.01.15 

"All staff from catering to consultant all had great professionalism".
Mr C W F - Leicester   10.01.15

"Amazing friendliness all round".
Mr O F - Leicester   09.01.15 

"The physiotherapist gave very positive and helpful advice to put me at ease".
Mr B Y Whetstone, Leicester   08.01.15 

"All staff have been amazing and I can't praise them enough. Am so grateful".
Ms M H - Stamford, Lincs   02.01.15

"If you could do any better I might take up residency with you. Start to finish it was excellent".
Mr P J H - Leicester   15.11.14 

"Every single member of the team I have encountered has been fantastic; Roz, Liz, Karen, Sarb, Geoffrey, Catering team, Theatre team - too many to mention - all superb!"
Mr D P - Kettering  14.10.14 

"Every person who I came into contact with was friendly, professional, caring and treated me with dignity and respect and gave me time and patience".
Ms D K - Leicester 18.08.14 

"The consultant, anaesthetist, and all the nursing staff were attentive and treated me with kindness, efficiency and professionalism. I was most impressed".
Mrs J M - Market Harborough Leics 16.08.14 

"I have had private treatment elsewhere but this was by far the very best. They were all wonderful. Excellent care, impossible to do any better".
Mrs P S - Leicester   29.07.14

"All teams I came in contact with were extremely caring and professional - nothing was too much trouble, everything was explained fully".
Ms C L - Leicester 16.06.14 

"As per my previous stay, the nursing staff were fantastic. The kindness and care shown are inspirational".
Mr M R  - Leicester 17.03.14 

"From when I was admitted to going home my care and attention was excellent".
Ms P H - Leicester  04.03.14 

  •  Orthopaedic patient story

After undergoing a knee replacement performed by Mr Tim Green and complex ankle surgery with Mr Maneesh Bhatia to repair and reconstruct her extensively damaged tibialis posterior tendon, Mrs Brenda Garrety is delighted with the outcome. “My ankle is back to normal, the scar is incredible. You can hardly see it – when you look at both my ankles now, you’d never know! Mr Bhatia did a fantastic job, I’m walking perfectly now”.  Read her story here.

  •  Orthopaedic patient story

Mr Richard Catt underwent an ankle arthroscopy performed by Mr Jitendra Mangwani.  Read about his experience here. 

  • Cosmetic and Plastic Surgery patient testimonials

"All day and nght staff were first class, couldn't be more helpful".
Ms A B - Northampton  09.04.15

“I cannot fault anyone or anything. All were excellent especially Rachel, Kelly and Lizzie the nurses who cared for me most”.
Ms G W - Croft, Leicester  27.02.15

“I was greatly pleased with the whole experience”.
Ms J A - Leicester  07.02.15

“The nurses were exceptional, including friendly and helpful. The catering staff were very attentive and couldn't do enough for me”.
Ms A T-M -  Leicester   26.01.15

"All my nurses and the consultant were fabulous. Thanks so much for making me feel at ease".
Ms P O - Leicester    15.01.15

"Could not have wished for better. Mr Offer and his theatre team, plus ward and catering staff were extremely considerate and professional. Could not have wished for better treatment".
Ms M B - Leicester  24.04.14 

  • ENT patient testimonials

“Overall excellent experience with friendly and knowledgeable staff”.
Mr B P - Leicester  12.03.15"

My experience was perfect. The nurses assigned to my care were brilliant, they were prompt and caring to my needs, very friendly and supportive and made my stay and experience comfortable and at ease".
Ms D P - Leicester  03.04.14 

  • Gastroenterology Surgery patient testimonals

"Everything first class. Everyone I dealt with gave excellent care".
Mrs J T  - Leicester  04.08.14 

  • General Surgery patient testimonials

"I was very anxious about the procedure. Many (Ward nurse), Mr Hemingway and his team were all very supportive and reassuring".
Ms J P - Leicester  14.04.15

“Everyone was A1, give them all a gold star!”.
Ms S F - Leicester  25.02.15

“Cannot think of what could have been better. This was my first operation and I was impressed by the calming support I received. Cannot name a particular person - everyone friendly, helpful and efficient”.
Mr D M - Leicester  12.03.15

“They were all friendly, informative and anxious to help in any way. I never heard, 'no, it's not allowed' ".
Mr P P - Leicester  17.02.15

" Every member of staff were brilliant, very polite and helpful. The care was perfect"
Mrs J W - Leicester  26.01.15

"The night nurses were excellent".
Mr R P Wigston, Leicester   16.12.14 

"It was an excellent service and attention to detail. I was impressed by everyone who cared for me for my stay. Very helpful and professional".
Mr P S Burton on the Wolds - Leics   02.09.14

"Everything went very smoothly with efficient caring staff"
Ms J M - Leicester  08.07.14 

"All staff equally professional and efficient and amazing service. Mr Lloyd and team were excellent".
Mr A M - Lincolnshire  19.06.14  

"The whole team provided excellent, caring, knowledgeable and professional care - thank you".
Mr D W - Leicester   27.05.14 

"All the staff were excellent. Their cheerful and professional manner was impressive".
Mr G P - Wymeswold, Leics  24.03.14 

"Everybody involved provided excellent care"
Mr M P - Leicester 21.03.14

"I felt that the nurses were very supportive and had the right balance between doing the jobs required but not imposing on privacy".
Mr W T - Leicester 18.03.14 

  • Gynaecology patient testimonial

“Fantastic healthcare. All staff were friendly and put me at ease. The nurse who looked after me was lovely.  Thank you so much”.
Ms AC - Leicester  11.04.15

 "Could not fault any of the staff, they were all committed and gave me excellent care and were interested in me. Excellent team".
Ms S C - Leicestershire   06.01.15 

"Excellent service. All members of staff were very kind, friendly and helpful"
Mrs D G - Leicester 09.09.14 "

Everything was very efficient and comfortable".
Mrs W - Leicester 15.04.14

  • Ophthalmology patient testimonial

"The Ophthalmology team were kind, friendly and very professional and did their best to calm a very nervous patient!"
Mrs J B - Market Harborough 20.02.14 

  • Oral and Maxillofacial patient testimonial

"Nearly refused to leave!"
Ms L J W - Loughborough   13.01.15 

"Everything was perfect, I couldn't have asked for better, the nurses were brilliant and very caring. Everyone who came into my room was excellent at providing care".
Ms S D - Loughborough 13.08.14 

  • Paediatric patient testimonials

"Excellent service and care. Very friendly staff".
Mrs L H - Leicester 27.08.14 

"Jo, Kerry and Mina have been fantastic and the care for Samuel outstanding! Nothing has been too much trouble as all have been attentive and kind. Samuel said 'The bandages were not too comfortable, but the nurses were fab!' Many thanks for everything!"
Mrs A C - Loughborough  13.03.14

  • Pain management patient testimonial

“Everyone I had contact with was excellent in every way”
Mr J W - 05/02/2015  

  • Urology patient testimonial

“The theatre staff and anaesthetist were incredibly jolly. It made the procedure stress-free. It couldn’t have gone any better!”
Mr D F – Leicester  15.04.15

"All members of staff were kind, courteous and considerate. Overall, excellent".
Mr T S - Leicester   23.01.15 

"Throughout the whole experience every aspect of my stay was excellent".
Mr D T - Fleckney, Leicester   12.01.15 

"Excellent care by all staff".
Mr I S - Leicester  03.10.14

"All the nurses who looked after me were very caring and couldn't have been any better".
Mr M S - Melon Mowbray Leics 29.08.14 

"Dayward team very nice, well presented, polite. A fantastic nursing staff. Superlative in every way".

Mr M B - Earl Shilton, Leicester   21.05.14

  • Vascular patient testimonial

"My nurse was wonderful, gave excellent care in every aspect, nothing too much trouble, really caring".
Ms L D H - Leicester  30.04.14 

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Find out how Hayley lost 10 stone

Watch our video to see how Hayley lost 10 stone with weight loss surgery at Spire Leicester

Get the full story on what a difference losing weight made to Hayley's life.

Click here to watch the video

Richard after cosmetic surgery following dramatic weight loss

"Having worked so hard to lose the weight, I wasn’t going to let excess skin get in the way of my enjoyment of life.”

 Having dropped 16 inches from his waistline, going from 48” to 32”, Richard underwent transformational surgery to remove excess skin.  Read the full story here 

© Spire Healthcare Group plc (2016)