Our international and domestic patient services team are here to assist you with arranging treatment at Spire Edinburgh Hospitals - help with travel arrangements and finding the right consultant for you. Our dedicated team combines all your specific medical needs, choices, religious and cultural expectations into a tailor-made experience that makes you feel as comfortable and relaxed as possible.
Our patients benefit from the skill and experience provided by the medical professionals who come from all over the world to forge their careers in Edinburgh. Our patients can be reassured that the doctors caring for them are here because they are experts in their field.
- Treatment in a well-respected private hospital
- Over 30 years’ experience of treating patients
- State of the art medical equipment with cutting edge technology
- Highly qualified surgeons, doctors and nursing
- Hospitality services 24/7
- Private bedroom for every patient staying overnight.
- No waiting lists
- Free WiFi
- Newspaper delivery and TV for every overnight patient
- Safe and friendly environment
- Chef prepared meals to your dietary requirements
- Excellent quality of service and care in clinically clean conditions – No MRSA bacteraemia in 2013
- Welcome pack with information leaflets, photos of the hospital and consultant profile.
Many of our patients travel from Aberdeen, Ayr, Dundee, Inverness, Stirling, Glasgow or even further afield to receive their treatment at the Murrayfiled. The Murrayfield has over 30 years of experience, combined with an excellent record for patient safety and hospital cleanliness, we are the first choice for private treatment for our patients.
If there are specific days or times that suit your travel arrangements we will do everything we can to make sure that appointments and treatment are carried out at convenient times. For follow up appointments, it is often possible to have these carried through your local GP surgery or local physiotherapists although this is dependent on the treatment you have received.
We recommend that you send over as much medical information as possible prior to booking a consultation. We use this information to identify the most appropriate consultant for your condition.
Initial consultation - first appointment
A consultation will always be required prior to being booked for any treatment. Please note, dates for surgery cannot be confirmed until a full consultation has taken place. And we regret that we cannot assist in visa application processes. We will assist in arranging any pre and postoperative medical exams and consultations required and will work with you to find a convenient date for treatment/surgery following your consultation.
We require credit card details which will be used for payment of your consultation and are held as a guarantee for any further treatment costs. Depending on your medical background, it may be possible for your initial consultation to take place via phone or Skype.
What we need:
- Doctor referral (in English language)
- Medical history: past and current medical history, current drugs
- Medication, digital X-ray, blood grouping and full blood tests,
- Specialist examination reports relating to the disorder.
The fee for your consultation varies depending on the speciality you require but is usually between £120 and £300. You will be advised prior to consultation on the fee for your specific consultant. The consultation fee must be paid prior to the consultation taking place.
*Please advise us if a translator is required for your consultation.
The cost of ongoing treatment will be provided by the hospital following your full consultation. Most treatments are provided with fixed costs before treatment takes place so you know what you will pay when you arrive.
Your treatment must be paid for in full before any procedure will take place.
PAYING FOR TREATMENT
Should you decide to proceed with treatment at Spire Edinburgh Hospitals, you will be required to either:
- Pay for treatment before checking in to the hospital.
- Provide your medical insurance authorisation code (if using an insurance company which we can receive direct payment from)
Your payment will include:
- Hospital stay in a private bedroom for pre-agreed recovery time
- Daily visit from your consultant
- Post-operative medication (if required)
- Nursing and physiotherapist care
- Any prosthesis required depending on your condition.
- Aftercare once home through contact with your consultant
Your payment does not include:
- Fights or other transport to Edinburgh or home
- Hotel stay
- Tours / expeditions in Scotland
- Other expenses related to your travel
- Convalescence hospital stay
- Travel assistance
Once your surgery / treatment dates are confirmed, we can recommend reliable websites for booking of flights / trains and can arrange airport pick up and drop off. In order to help you travel light, we provide you with a comfort pack at the hospital: bath robe, toiletry kit, slippers and towels.
When you arrive
One of our representatives will be on hand to help you check in to the hospital and to take you to your room prior to your procedure. You will be visited by your consultant and the anaesthetist prior to any procedures taking place. Trained doctors, nursing staff and hostessing staff are always available if you need them.
POST TREATMENT CARE
Assistance can be provided for the organisation of post-operative hotel stay (if required) but is not covered by your treatment fee. Follow up care and support when you have returned home are provided through telephone and email contact with your consultant. You consultant will also provide instruction to be supplied to your local doctor with ongoing care requirements.
When is it safe to fly?
You should check with your GP or consultant as to when it is safe to fly. You may also need to check with your airline as each has its own regulations about flying after surgery. For some complicated surgeries, you may need to wait up to two weeks.
After your treatment you will stay in the hospital until your doctor is confident that you can be discharged. If you wish to stay longer, you can pay a surcharge to remain in the hospital for up to two weeks.
Follow up once you’re home
You will be able to contact your surgeon once you’re home. Your consultant can also correspond with your local doctor to ensure continuity of care.
About Spire Edinburgh Hospitals
For more on Spire’s network of UK hospitals, click here
Edinburgh – Centre of medical excellence
Edinburgh has an established, international reputation for medical excellence. The city boasts one of the richest heritages for medical research and teaching in the world. The Royal College of Surgeons, Edinburgh (established over 500 years ago) is one of the oldest surgical corporations in the world. The society has always dedicated itself to promoting the highest standards of surgical education, training and clinical practice. The society is a truly global college; it attracts nearly 20,000 fellows, members and affiliates in almost 100 countries worldwide and has close ties with the cities hospitals. Spire Murrayfield Hospital provides the base for the private practice for a selection of these highly experienced surgeons and physicians.
The academic reputation of the city is bolstered by the University of Edinburgh which has pioneered the education of medical professionals since the 16th century and was also instrumental in founding several of the first medical schools in the USA and Canada. The university has cultivated an impressive array of world leading alumni doctors and regularly features in the top rankings of the world’s medical schools. Murrayfield Hospital is proud to support Edinburgh universities research doctors as the university provides the hospital with the resident medical officers who are on call 24/7 to care for our patients. Indeed, it was these doctors who contributed to the university being ranked top in the UK for medical research submitted, with all work rated at international level and 40% at the very highest ‘world-leading’ level. (2012)
Enjoy Scotland’s most irresistible destinations
Scotland attracted 2.2 million foreign tourists in the last year, making it one of the world’s most popular tourist destinations. Lonely Planet has recently announced that Scotland is one of the Top Ten countries to visit in the world. The UK has 28 sites inscribed in UNESCO’s World Heritage List and features cities of high cultural interest, of which Edinburgh’s old and new towns are included.
The city of Edinburgh offers diverse cultural and touristic attractions, allowing recovering patients and their family or friends a place to relax. The hospital is only 10 minutes from the city centre, with excellent public transportation to the city centre or further afield such as Glasgow (45 minutes by train) or the highlands, Ben Nevis and Loch Ness (approx. three hours). Explore Scotland’s beautiful scenery such as small and picturesque Scottish villages of quality heritage are within easy driving distance of our hospitals. The Scottish borders are a 30 minute drive and offer an exquisite gateway to rural Scotland and the English border.
If you would like help with travel plans, tours or accommodation for your trip, we recommend contacting Scotland’s national tourism organisation, Visit Scotland. The following links may be helpful.
Tours : http://www.visitscotland.com/see-do/tours/