Using our service

The Cheshire Orthopaedic Centre offers the experience and facilities to provide expert treatment for musculo-skeletal conditions and injuries, including bone and soft tissue injuries, and long standing problems such as back and neck pain.

At Spire Cheshire Hospital we welcome all patients, whether you have private medical insurance or want to fund your own treatment.


Do I need a GP referral to book an appointment?   Insured
Private medical insurers usually require a GP referral before they will authorise your consultation or diagnostic tests/scans. We will ask you for your 'authorisation number' when booking your appointments. 

Although helpful, a referral letter from your GP, physiotherapist, osteopath or other health practitioner is not usually needed for booking a consultation or physiotherapy appointment.


Who do I pay for my treatment?   Insured
Your insurer will normally pay the consultant and hospital invoices on your behalf. If there is a shortfall, your consultant and/or the hospital will ask you to pay the difference. 

Your consultant will send or give you an invoice and you will pay them direct for your consultation appointments. For hospital tests and any out-patient treatment, the hospital will invoice you and collect payment by debit or credit card.


What happens if I need surgery or other in-hospital treatment?   Insured
If you need surgery or other in-hospital treatment such as pain relief injections, we will seek agreement from your insurer to pay the anticipated cost of your treatment. Spire Healthcare has contracts with all major UK private medical insurers to cover hospital charges. (Please check with your insurance company before proceeding with treatment.)
Consultant fees are separate to hospital charges and the insurance company pays these direct to your consultant(s).

If you need surgery or other in-hospital treatment, we normally offer an inclusive package for all core treatment costs, including consultant fees.

If I want a scan, do I need a referral?


Yes, either from your GP or the consultant.


If I want to see one of the specialists from the Cheshire Orthopaedic Centre, what do I do?


Call us on 01925 215029 to book consultant
appointments, physiotherapy or arrange diagnostic scans or email

If I have had a scan, how do I get the results?



The results will go back to whoever referred you, either your GP or your consultant.


Will I have physiotherapy after my operation?   While you are still in hospital one of our physiotherapists will help get you back on your feet ready to go home. You will then be able to arrange to come back as an out-patient so the physiotherapist can continue to help you make progress.


Do you offer any help with finance if I am paying for treatment myself?   Yes, we do offer finance packages to help spread the cost of your treatment. For more information please call us on 01925 215029 to find out more.


If you have further questions or queries we have not covered above, please do not hesitate to call us on 01925 215029 or email