Spire hospitals excel on the friend and family test

Data released in July 2013 by NHS England shows Spire hospitals are ranked by patients as being among the very best in England following publication of results for the friends and family test.
 
In June 2013 93% of patients treated at a Spire hospital said they would recommend Spire to their family and friends.  The score is calculated using a proportion of patients who would strongly recommend minus those who would not recommend, or who are indifferent.
 
Our 93% score means Spire is one of the UK’s most favoured providers of hospital treatment.
 
The friends and family test has been introduced to help the NHS identify high performing hospitals and encourage staff to make improvements where services do not live up to patients’ expectations.

 

Requesting a copy of your medical records

If you would like to obtain a copy of your medical records please write to the Medical Records Department at the Spire Healthcare Hospital where you were treated. Please state your full name, date of birth and address. If your address was different at the time of your treatment please advise us of this. Please also ensure your letter is signed using your usual signature as we will verify this against signatures in your patient record to confirm your identity.

For more information about obtaining a copy of medical records held at a Spire hospital, please contact the hospital concerned.

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