Call us or we can call you0191 415 1272

Find:

  • |
  • |

Patient Satisfaction - Quarter 3 2009

March 2010

At Spire Washington Hospital customer satisfaction is our number one priority, and we conduct bi-annual surveys (conducted by an independent party*) to keep up-to-date with how our patients rate our service.

Quarter 3 July - September 2009

When asked if “Staff really went out of their way to make a difference to your stay’’ 98% of our surveyed patients answered either ‘Strongly agree’ or ‘agree’,  and 85% of our patients would recommend us to their family or friends.

Here are some more of our results from the survey below:

% answering excellent / very good
Cleanliness of the hospital 96
Care and attention the nurses provided 91
Care and attention from your consultant 93

 

* Produced by QRS Market Research Limited

Find a Hospital

Select from the menu above or enter a postcode below
Click on the map, select from the menu above or enter a postcode

Find by Postcode

Please enter details below to find your nearest hospital

     

Back to map

Find a Consultant

Use one or more of the options below to search for relevant consultants, then click on each name to read their detailed Spire profiles.

Name

Find a Treatment, Test or Scan

Select from the drop down list, enter a keyword, or use our interactive body map to locate treatments and procedures for each part of the body.

OR

Keyword

Our Healthcare Standards

Spire Washington Hospital meets very high standards for cleanliness, quality, safety, training and information for patients

Click here to read more about how we monitor these healthcare standards.

addthis

© Spire Healthcare Limited (2010)