| % of patients who would recommend Southampton Hospital |
95% |
% of patients answering quite good, very good or excellent
|
|
The cleanliness of the hospital
Quality of service from consultant
Care and attention the nurses provided
Room and surroundings
Quality of food
Preparation for discharge
Preparation for admission |
98%
99%
94%
96%
91%
89%
97%
|
|
|
|
|
In the survery period June - September 2007:
- we sent out 475 questionnaires
- we received 149 questionnaires back from patients
- we got a response rate of 30 percent
The survey included both day-case and in-patients, including those who have private medical insurance, those who pay for treatment themselves and those whose treatment is funded by the National Health Service.
If you have any questions or would like more detailed information, please contact the hospital director, or email the customer services adviser cservice-so@spirehealthcare.com. |
